From: Laurence & Anne Shoemark
To: ly@tonkintravel.com
Cc: martin-tonkin@fpt.vn
Sent: Thursday,
November 05, 2009 3:51 PM
Subject: RE: Your question
Hi Ly
We are now safely home after a fantastic
trip.
Thank you so much for all your trouble in making it a very happy and stress free trip.
As promised I have
written a review on trip advisor.
If there are other websites that you would like me to review please let me know.
Our Guides where very good. Some more knowledgeable than others.
By way of feedback (and definitely not criticism)
I would like to say that our first guide, Long probably needed to provide more information about the places we visited. We
found ourselves asking heaps of questions. He was a very nice guide and went out of his way to answer our questions and to
provide us with directions etc.
Hanh in Hoi An & Hue was probably the most knowledgeable of all our guides, although
not far behind Phuong (our last guide). We felt really sad to say goodbye to her. Phong really went out of his way to help
some other Tonkin travellers whose car hadn't turned up. This was a very good quality he had - making sure they were
attended to before he left them.
We will definitely recommend Tonkin Travel to all our friends and family. Who knows,
we may come again!!
Sincere thanks
Anne & Laurence Shoemark